Yesterday we sounded off because of the O2 Network problems that were occurring across the UK and the feedback we got back from readers came in masses.
A message that we have just seen in the O2 Forum says “There has been a network failure at a YATEs point where construction work has knocked off the power. The whole of the O2 network in the UK is having problems due to this and have no timescales to when this will be fixed. Customer services had over a thousand people in the queue by the time it got to 8:45pm and most advisors would have been unaware until this point.”
Other networks such as Vodafone and Orange were having problems also; please let us know if you were affected.
We would like O2 to come forward and send us an email to mark@phonesreview.co.uk and tell us what really happened, is the above the real reason what happened or was it caused by something completely different.