If you own the Sony Ericsson Xperia Arc we would love to know if you are having any problems, apparently a few customers are complaining that their handset is cracking.
After visiting The Inquirer, Sony Ericsson said, “”it’s not a warranty fault” and the manufacturer was “unaware of it”. They also mentioned that they have been made aware of the problem and a small number of Xperia arc smartphones have a hairline crack in the paintwork near the proximity sensor, which is located at the top of the handset.
This crack will not affect the phone from working in any way, the performance will not be affected either. If you are a Sony Ericsson Xperia Arc owner and experiencing this problem, you can call 08705 237 237.
It seems those affected the most live in either Germany, UK, Netherlands and Italy, apparently these customers are not happy that they bought their mobile phone.
A few users were able to send their handsets back, but it has been said that the crack is not covered under the warranty. Sony Ericsson are not doing that great in sales in comparison to Apple and Android devices, so it would be in SE’s interest to act upon this as fast as possible.
We here at Phones Review are calling out to all Sony Ericsson Xperia Arc owners, we would love to know if you are experiences the cracking problem, in fact we would like to know if you are having any problems at all with this mobile phone.
If you are having any problems, please let us know what country you are in and what the problem is. The more information you give us the more we will understand each issue. Please use the commenting area provided below. Thanks
It is always good for manufacturers to get to the issues as quickly as possibly, a new iPhone 5 and possible iPhone 4S, as well as multiple Android devices coming out and Sony Ericsson will fall behind a great deal, so it really is a must they act upon this quick as we said above, it shows they are still in the running to provided a good service to customers. Come on guys, we all respect you