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iOS 5 public problems and discussions

Categories iOS Apps
Author by Mark October 12, 2011
34,930 1,387

Wonder how many of you are not at work; are you at work or at home waiting for the iOS 5 to release? Today is a very big day because the new iOS 5 will go live at some point, and when it does we want to be here for you.

We have decided to start our very on dedicated iOS 5 public problems and discussion page, this is a place where all iOS 5 downloader’s can come and discuss anything iOS 5.

Millions will be updating their Apple devices today via iTunes, you may have questions, problems or maybe answers for other readers you would like to discuss. We want this to be one of the popular pages to come to and make it a community base for you all.

We get many thousands of emails a day asking about the new iOS 5, so it makes sense to set up a page for all to lounge in.

If you have a question, or a problem with iOS 5 once it goes live, or maybe you have updated via iTunes and it went smoothly, we want to know all as so do other readers. Get the discussions rolling and head on down to the commenting area below; let’s make this the place to be for iOS 5 public problems and discussions.

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1,387 thoughts on “iOS 5 public problems and discussions”

      1. Neel says:

        the GM means Golden Master and this is the final release beta for devs… i got all of them and its quite the same thing as the official ios 5. but rather wait cuz its kinda hard for an starter to without an dev account to get the gm working

  11. Chris says:

    I also have the GM.  To me, it feels snappier.  No lag on the 4.  iOS 5 gives the user the ability to manage more of your apps on the phone.  Reminders are pretty decent.  I love the fact you are now able to change your sounds for everything your phone does.  Tweets, ringtones, and messages of any type.  
    It will take a little longer to understand the sync without the cord, but all things aside this update is very good.

  19. gk says:

    its totally surprising what apple has gotten all of us to do…check for an update early in the morning or late in the night! 6-7 years ago I doubt any of us would have done this!

  24. Phil Saunders says:

    Here I sit, like everyone else, hovering over my iTunes ‘check for updates’ button, and I don’t know why. It’s as if I have been brainwashed. I have tons of urgent stuff to do, and I’m not doing it; Instead, I’m waiting for the new operating system for my phone. I don’t need the new operating system – at least – not right now at this instant. The ‘old’ operating system, is perfectly good. And after all this waiting, when I do get the new OS, I know I will blow away the whole day messing about with it. Makes no sense.

    1. Anonymous says:

      Great post 🙂 there must be 1000’s of us all over the world doing the same thing

      Although I am leaving it till tomorrow now, kicking the habit !!!!

      The power of Apple

  25. Chris says:

    Apple updates for large items are usually set for pacific standard time. So if you are on the east coast, you will have to wait till 1 pm and so on. That is the way it has always been. Find what time 1pm pacific standard and then you will know your update time.

  84. frank says:

    judging by the worldwide interest in IOS5 i bet the Apple IT guys are checking and double checking the warranties on their servers for when they start melting 🙂

        1. catbird59 says:

          gotta explain why 3 hours for some… The answer: because some places of the world don’t use Daylight Savings Time. California does, so they are one hour later than other parts of the world. Confused yet?

  151. Saad AlQarni says:

    hahaha 
    really apple got our minds of the hook
    damn we all ve been waiting but the truth apple should be more precise about the date 

  154. Saad AlQarni says:

    i ve searched other websites and in italy for some reason they r able to download ios 5 
    if thats true and here someone from italy 
    please confirm this info

  155. Saad AlQarni says:

    since we are all waiting
    lets ask questions and kill time, i ve a jealbroken iphone 
    and i wanna update it to the last ios
    is all what i ve to do is to restore and update ??

      1. catbird59 says:

        there will most likely not be a jailbreak for ios5 for quite some time. And besides, most things you can do with cydia, you can do with the new ios5 anyway.

  163. Saad AlQarni says:

    or maybe there is a problem with downloading the ios5 in their servers and they cant find steve jobs anymore 
    so i guess they are heading to his grave for some spiritual intel 😀

  164. Saad AlQarni says:

    see Paul itsn’t about the country, they are servers for each country and depending on which ones they download the software, it’ll be available for all

  167. bob says:

    why does my iphone say it is up to date with version 4.2.1? it is a verizon iphone if that means anything different. I just thought it’d be 4.3.5
     

        1. Noy Kedem says:

          Weird. Try restoring the iPhone completely with iTunes. Put the phone into DFU mode (Don’t forget to back up first) and restore it to default settings. iTunes should automatically update it to 4.3.5 unless iOS 5 came out already and it will update to that.

          1. bob says:

            i’m just gonna wait till ios 5 is released and try and update it then. if that doesnt work then i’ll restore it

      1. Iwantaniphone5 says:

        ? Not when I live Britain. 
        The reasoning behind this time is that Apple historically have released updates at 10am Pacific Time US – which is 18:00 BST

  193. Jamie says:

    I hope I’m not the only one sitting at my computer at 9am pressing the “Check for Update” button repeatedly… 

    Cant… wait… any… longer…

    2. Dr. Poopenstein says:

      Pressing it repeatedly is pointless, just shut off itunes and do something else and then start it in like 30 minutes, if your phone is plugged in it will inform you right away if ios 5 is there

  202. Paul says:

    iCloud is expected to launch today (Wed, October 12th) alongside iOS 5 and Mac OS X 10.7.2. Apple released iTunes 10.5
    on Tuesday in preparation. We don’t expect iOS 5 to actually be
    released until later in the day. Apple has historically released their
    major iOS updates around 1pm eastern time.

  208. Scotty B says:

    Just got it to download!  You have to be on your home network on your original Mac, they are not releasing to Windows based machines for 30 days, as per Apple…

    4. zeppellina says:

      I`m hoping there wil be a fix for the last update which has stopped my ipad from connecting to my wifi…( it connected perfectly for a year before the last update) 
      but I have a windows PC… so.. no new update for 30 days…?
      oh no…..!!!!

  210. Bogdan Buduroiu says:

    @b9aa672fb4f0cd41d62fe361b0c648ff:disqus  I don’t think that’s right! It just sounds wrong. Also, they stated that they will release it for Mac AND Windows on 12 October, plus that iOS is not software for computers, its for your iDevice, so it makes completely no sense.

  211. sanam suri says:

    @b9aa672fb4f0cd41d62fe361b0c648ff:disqus you are wrong i checked with my mac pc still no updates. and @facebook-100000334677937:disqus  is correct about the announcement. 

  218. catbird59 says:

    iOS 5.x: Fifth major OS releasehttp://en.wikipedia.org/wiki/IOS_version_historyiOS 5 was previewed to the public on June 6, 2011.[72] It will be released for iPhone 3GS, iPhone 4 (GSM and CDMA), iPhone 4S, iPod touch 3rd and 4th generation, iPad, and iPad 2 on 12 October, 2011 At 11am Pacific Time.

  227. blue5ft3 says:

    iTunes update went beautifully all of my devices updated wirelessly and fast, super fast even while my mac was backing up, boom back online and it updated on the Mac as well, my husband who has an android phone and a PC was pleasantly surprised at how well the iTunes update worked on his PC listening to MY music LOL

  289. Chrissilvapctech says:

    it showed up and i picked download only and it said resource not available and when i checked for updates again it said up to date 4.3.5

  313. catbird59 says:

    If you’ve had your iphone connected to iTunes, you should disconnect it first then re-connect… let it back up, sync, and then check for update. Viola!

  318. Greg says:

    Ontario, Canada downloading now… Start out pretty fast but has slowed down significantly… Still moving tho..  Halfway done and showing 5 minutes remaining…  I trust it will be worth the wait…  Wasnt available until about 6 minutes after 1 pm my time…  Good luck everyone…

  320. Clkman52 says:

    Central Time in the USA ….. Tried the suggestion to stop iTunes and unplug the USB to the iPad/iPhone then start  iTunes and plug the USB back in and there it was IOS 5 !!!!!!!!!! Downloading it now !!!!!!   (was just clicking the check for updates button and it didn’t work)…. Try it , you’ll like it !!!!!

  357. Peter H says:

    Download time keeps getting longer. Up to 60+ mins now. Is this just the way it is because so many people are downloading, or is there another way?

  367. markus1 says:

     downloaded software (in NY).  took about 30mins on work’s bandwidth, so could be slow for others.
    now restoring phone etc.
    not sure about the “wiping of iTunes apps” m,essage i saw though…

  385. markus1 says:

    here’s my deal: downloaded the software in about 30mins.  another 10mins or so to install, and restore the backup etc.
    I am at work, so all apps, music, pics etc are on my laptop at home. so when it restarted, all those items are gone, and i’ll need to resync when i get home.
    initial thoughts?  dont see the iMessage anywhere (yet!)…i’m hoping this isnt like Facetime where it only works if on a wi-fi network?

  389. Cooky11111 says:

    Mine froze at backing up set there were errors now it is saying it is restoring Iphone firmware…Lovely!  I hope this didn’t mess up my phone.  Anyone else having these issues?

  391. macalack says:

    I downloaded ios5. It backed up my device and then it gave me an error.

    This device isn’t eligible for the requested build.

     I have an iPhone 4 on 4.3.5 tethered jailbreak. What gives? Thanks to anyone.

        1. Lovekar says:

          I ran into the same issue: Jaibroken iPhone 4 4.3.5 with the same error message, but I resolved the problem.

          First I restored on 4.3.5 and then I updated it. 

          2. Abqcleve says:

            I posted the URL, but it has to be moderated, so may not show for a while. Just go to apple, then click on “Support,” then search on “ios 4.3.5”

          3. macalack says:

            Thanks ABQ. downloading now. DO you think it could have something to do with my host files?

    3. Clkman52 says:

      You can’t update a Jail Broken device …. Restore it to the original settings, then update it, then get the IOS 5 Jailbreak if you need it.

      1. macalack says:

        Eh, thats not true. YOu can update, the jailbreak is just wiped off by the update. It takes out the partition. I tried restoring and it still gave me the iphone isnt eligible for requested build. I have no idea what’s going on.

  392. Chrisgrand says:

    Went through a series of restores, then had me page through the license agreement, itunes login, blah blah blah. It rhen started syncing all my apps. Still going.

  395. Dizzzay says:

    From the UK started downloading  at 18:08 – got to gone half way and 35 mins to go at 18:40 and then it said network connection timed out. Clicked to start again and tried the whole pausing and resuming and it just started again but is even slower now!!

  396. NoopyKat says:

    In Vancouver, Canada. I’m on my second try now. The first time I was able to download the package but when it was trying to either validate the files or unpack everything it failed.

    FYI, if I “pause” the download and then “un-pause” it, all the progress is lost and the download restarts back at 0MB…

    Very strange.

  399. Greg says:

    My iPad has 42 gb of audio, video, photos and apps and has been backing up for over an hour after the download…  should I keep waiting or abort and start over…

  401. Chrisgrand says:

    Says it is restoring iPhone music and videos… We will see. It was empty on the last reboot. Also, FB does not work. Am going to reinstall.

  405. Adam says:

    network connection keeps timing out! 

    Can’t get a full download through, I am on my fifth attempt now ):
    Never reached more than 550 MB, often fails before that. It also delivers slightly slower than my traditional badnwidth speed (I should get about 1.6 MB/s, I got more around 900 kb/s).
    I’m in Denmark 

  406. Maarten says:

    Download took about 10 minutes, no problems. When I try to install however Itunes says:
    Cannot be restored, an unkwon failure has taken place (in dutch, pardon my french).

    Anybody else who has this problem?

  408. HARDIK says:

    2 hrs remaining in india its taking too long i have to go to school tomorrow and i know that if a wait for it ill sleep in the morning and not go to school thats bad ! 343 /774 mb done lets hope for the best any one got it installed and set up?

    1. stephen says:

      in THE UK ITS ALSO GOING TO TAKE 2 Hrs and i got collage tomorrow just leave your  computer on all night that’s what im going to do 

  412. Gavin. says:

    Have downloaded iOS 5 with no problems. When I try to install the software onto iPhone 4 it says that it’s restoring then I’m greeted with ‘The iPhone ‘Gavin’s iPhone’ could not be restored. An internal error occured’ I’m not sure if this is because Apple have obviously been inundated with millions of people trying to get iOS 5. Anyone else seeing the same error message?

          1. Gavin. says:

            Okay thank you all for the replies. I guess we’ll just have to wait it out until some of the traffic dies down!

  414. Tony (Staines) says:

    downloaded the update….. eventually finished after timing out several times.

    Trying to do update but backup starts then just stops without any warning.  On third try now

    1. Tony (Staines) says:

      ok it’s backed up successfully, now extracting software, then I get Iphone could not be restored. Unknown error occurred(3200) Great.  does not appear to have messed up phone.

  416. Gaz says:

    I attempted to download on my Wi-Fi, but that failed. Then I plugged in wired and it downloaded ok.

    However, it now says “Restoring iPhone apps” on iTunes but my actual iPhone is stuck in a loop whilst it’s doing that. Anyone else had this problem.. And did you just let it carry on? Thanks.

  419. It Caveman52 says:

    A bit of advice here. If you are using a longer USB cable or one that is not an original Apple cable then do not try this update till you can find, buy or borrow and original one. I have seen updates fail on many iPhones and iPads due to flakey cables………Good luck all ……

  420. Selena_teresa says:

    I keep getting a message stating that my software is up to date at 4.2.1. I did the iTunes upgrade and rebooted twice and still can’t get iTunes to give 5 as an option. 🙁

    2. Anonymous says:

      Connect iPhone to computer
      Go into iTunes
      Help>Upgrades

      It will tell you your iTunes version then a note will appear about IOS 5 asking if you want to download and install or just download. (Judging by the comments I chose to download only for now. Took 30 minutes.)

  422. Paul says:

    in uk, download started at 18:05, took 1hr15, unpacked fine, various messages in itunes about restoring firmware, factory settings, etc, phone rebooted a couple of times, then a black screen with iPhone across the top appeared. Itunes then prompted for password to backup file before restoring. itunes pop-up stating phone restored, but says phone is empty! iphone starts asking questions about location services, apple account, icloud signup – phone contains no apps or music, but has text messages, email, contacts.  Cant see imessage anywhere…..

  427. jord says:

    successfully installed and doing the last few set-up options – now I can’t get past the find my iphone screen – if i tick find it and press next nothing happens, if i tick dont find it then next nothing happens, i can go all the way back and go through again but still cant progress! 

    if i press menu button then it gives me option to start again but then to do that i have to press a button which says erase iphone! any ideas?

  429. Chanelle Reese says:

    So yeah– I’ve downloaded and installed the update. To my dismay, I don’t have any contacts, my apps were all screwed up and the restore keeps giving me a message “Restoring iPhone Apps”… Yeah I think I just messed up jumping into this so soon.

  430. Pthornley says:

    sucessfully downloaded it, yet I keep getting an error message after the software extracts and trys to restore the phone using ios5. I am not an happy bunny

  431. Carusotech says:

    mine worked i can play with it, and right now i’m syncing all my apps! took me 6 tries to DL all the way then i get error -50 which wiped the whole ipad then it has to restore the thing, now im just restoring the apps from the PC and all is good! you have to do a whole setup with iclowd and stuff, kinda cool.

  434. Princessdrusilla says:

    iPhone 4 – over an hour updating software, got right to the end then error message stating unexpected interruption and it asks if i want to restore to a previous backup or set up as a new phone… Grrr!!! 

  435. Dizzzay says:

    i havnt been able to back up my iphone since july – for some reason an error message since then always came up saying can not be backed up. this is on my apple mac computer)

    just downloaded the update FINALLY but for some reason kept coming up with the error of not being able to restore.

    now its wiped off everything off my phone ….. we’ll see what happens now!!

  436. Ajvdp29 says:

    I’m in Florida/USA and it took two times to download…this is my fourth time backing up and restoring…i’ll keep pressing on to see if i get this thing working.

  439. Jayleyland says:

    Imessage isnt a separate app it just knows which of your contacts are on Iphones and turns their messages blue and doesnt use any of you sms allowance

  442. Jay says:

    Anyone manage to get ios 5 installed after receiving error saying unable to restore iphone. This happens after it starts to extract the software.

  443. matlock says:

    downloaded fine the first go, tired restoring twice failed both times   googled some stuff and lead me to look into my current OSX  i upgraded to iTunes 10.5 the other day.but today there are two more updates for my mac nothing to do with iTunes. I’m downloading them now and hopefully that will work. i will keep you posted

  444. Princessdrusilla says:

    Weird, said it hadn’t worked, but I took a risk and unplugged my phone, and it’s fine, and has iCloud settings etc on it. All’s well that ends well!

  445. Mhorguinn says:

    I have a 3gs, 16G, the ios 5 download went smoothly. But, every time I try to backup I get error code -50. I have tried all the suggestions for troubleshooting this, I have an apple cable, I have plugged into a computer usb and disconnected other devices, I have turned off firewall, made sure all software is updated and restarted my iMac and phone several times. I still get the same error code. What are my options?

    Oh, the phone works fine in, I just can’t get on with the install.

    2. Sebastian says:

      This is my 6th attempt doing it. I restarted my computer, and the installation got as far as the restart screen, then the 3200 code came up. Everything is updated on this computer and I even followed Apple’s troubleshooting “solutions”. 

  461. OliverSpencer says:

    Same problem 20 mins to download then error 3200 think there server must be overloaded as it’s same on 2 different pc’s and on iPad and iPhone

  464. Pthornley says:

    just updating on my phone now. Had to restart the iphone itself and now its physically updating on the phone after 4th attempt. No 3200 error message as yet

  471. matt says:

    so… do i have to have my osx upgraded to lion for the upgrade to work… cause that’s going to be devastating for me since it isn’t possible with my macbook (which is 5 years old and the integrated graphics chip is incompatible with anything newer than leopard)

  472. Manny says:

    so exactly what am i supposed to do for it restore my phone…cause im reading just keep trying till it works…others saying i need to update my mac to osx lion?? WHAT TO DO??

  474. Stephanie_avery says:

    I downloaded, then as it was about to restore it said it could not perform restore? now all the waiting for the download is useless!!! where can i find it again or do I have to download it again!?

  475. Stevenbd1 says:

    UK here 

    started at 18.00 took 1 and a half hours to download and all i get now as a error message “internal error” 

    what a joke!!!!!

    any fixes people?

  479. R Milsom says:

    downloaded ios5 to itunes ok but when sending to phone it gives me error -43 the contents of the iphone will be deleted. anyone got any ideas?

  481. It Caveman52 says:

    2 hours start to finish (download, install and data restores) “interesting” will take a bit to learn it all but so far it all works fine. The pad is done and now to the phone !!!!!

    1. InBoston says:

      The debug file seems to indicate that the error 3200 is coming from an “internal error” response from the iTunes server while attempting to authenticate the install.

  486. Claire says:

    Finally downloaded everything

    Lost all music off i phone though.  Unplugged i phone to disrupt download, and re input to PC, now its downloading music

  489. Ericb78 says:

    Man, I’m getting the 3200 as well.  For those that have gotten it to work, are you just retrying the update over and over once downloaded?

  491. Harryjordan23 says:

    ive been havin the same problem (3200) but jus tried it again for the 100th time and now its going through…jus waitin now 2 c how badly it has screws my fone up

  494. Iaing says:

    i kept getting error code 3200, saw on other site that you need 30gig free on your HDD, tried it and its installing as we speak so hopefully is works

    5. It Caveman52 says:

      double didn’t work for me. It brought up the music player, not the camera ( at least on the iPad 2 it did) are you talking about the iPhone??

  496. Las Johnson says:

    installed itunes 10.05 – backup and synched ipad 2 (brand new btw) first attempt after ios 5 update – error message directed to apple support website.

    2nd attempt cannot sync this ipad as it is not compatible with itunes sync.

    3rd attempt clicked update and attempt asked to backup setting as have purchased apps.

    Looked on ipad and apple pages no longer compatible, even though ios 5 not installed.
    Clicked update to ios 5 again – now in back up process..so far 1 hour 30 mins

    4th attempt The Ipad “ipad” could not be restored. an internal error occured.

    oh dear..

  500. Bearkat03 says:

    Im suffuring with this error 3200 while the restore is trying to update the software with itunes!!!!!!! UGH. Im working on my sixth restart. Any suggestions?

          2. Sebastian says:

            Tell me about it! I just restarted my laptop a second time to try installing an 8th time. Any luck for you?

  502. Sjp47 says:

    Downloaded and installed. No issues with the procedure but….
    -no tabbed browsing in safari
    -no iMessages
    -keyboard is stupidly glitchy with typing

    Anyone else have these problems?

    1. It Caveman52 says:

      Hand no issues with the iPad. You still have to use the home button for somethings though. I thought it was gona pretty much be a decoration after this update, but I guess not.

  507. Thomas Lextrait says:

    In order for the update to work, you need to free up space on your iPhone/iPad, make sure you delete all your movies and then try a restore

  511. MacUser says:

    I talked to an Apple Support person he said you must have OS Lion (if you are using a mac) in order to update the iPhone with iOS5. Is this true?

  513. Sarah says:

    Complete rubbish that 3200 is an error to say it hasn’t yet been released in my your area.. surely?!

    How can iTunes realise there is an update, download iOS5 update but then fail to install it to the phone because it hasn’t been released in my area.. Surely if it hadn’t been released in my area, iTunes wouldn’t have even picked up the fact that there was an update available!!

    How stupid!!

  514. Boo says:

    had error -50 at first wouldnt back up then error 3200 i just kept trying it eventually worked. just keep doing it. and if it says its gonna erase everything hit cancel and start again.

    1. Sarah says:

      That apparently it hasnt been released…

      Complete rubbish that 3200 is an error to say it hasn’t yet been released in my your area.. surely?!How can iTunes realise there is an update, download iOS5 update but then fail to install it to the phone because it hasn’t been released in my area.. Surely if it hadn’t been released in my area, iTunes wouldn’t have even picked up the fact that there was an update available!!How stupid!!

  522. Maniccow says:

    I can get past the varifying install bit and contacting apple etc. but when it goes in restore mode(iphone reboots)  to update it just says error 3200 cannot restore iphone! its very anoying. anyone else having this prob

      1. Maniccow says:

        but i am not sure if it is the server becuase the iphone reboots and comes up with the recovery mode image on the screen where its got the Itunes icon etc.

  523. X13 says:

    OK. So the best solution I’ve found for the OVER CAPACITY nonsense is to start fresh and manually load all of your playlists, movies, apps, etc. I know it can be a PITA but with other iOS updates this was found to be the best solution and created a more stable final product. 

  524. Thompsonderick says:

    So this may be a dumb question, I normally skip the back up and sync when updating my iPad, I have no music on it, really just about 7 or 8 hundred books as well as several hundred comics in ComicZeal so backing up takes a really long time. When I first started to update I got the message about it deleting all the apps on my device…will it really do this? Will it leave the iPad blank with no apps (other then the ones that normally are there)

  528. Benj says:

    Sorry, is lack of space definitely the issue?  I’ve only got some space left – if I do a bit of deleting should that definitely work or would I just be wasting my time?

  532. Aleksandrs Freimanis says:

    After trying time after time after time, I put my iPad 2 into airport mode, then plugged it in and fired up itunes. First attempt to update since doing those things and its now updating! Should give it a try 🙂

  533. HelpfulTip says:

    ok I kept getting error 3200 but read comments about people being persistent and going into dfu mode and restoring their ipods (which gets u error 3200). I kept being persistent, as they were, and finally on my 8-9th attempt, the restore was complete and ios5 was successfully installed. I also got error 14 once during the installation but just be persistent and it’ll probably work for you as well.

  536. Maniccow says:

    just a quick note it seems people are saying put in airplane mode (not sure what anything on the iphone has to do with it updating as it reboots the device) etc. I think its just pot luck at the moment but has anyone had there phone go into recovery mode reading to install and then get error 3200?

  537. Londonesque says:

    Currently running the upgrade, first attempt failed with an error message ( I didn’t make a note of the error no.)  Restarting the phone after 2nd attempt…

  540. Bobonbryce says:

    Trying to update iPad 2. All goes well until the very end when error message appears saying the iPad can’t be restored because an error has occurred. 5 tries, same result!

    2. Imogen says:

      I’ve tried 10 times now and the same thing exactly keeps happeing to me.  Given up for now and will try again tomorrow.  Not worth driving yourself crazy over.

  544. Raj says:

    Getting error 3259 right at the end of my download… anyone else getting the same error? I’ve tried about 6 times now with no luck…  arrggghhh

      1. Wolfdre says:

        Error 3194: Resolve error 3194 by updating
        to the latest version of iTunes. “This device is not eligible for
        the requested build” in the updater logs confirms this is the root of
        the issue. For more Error 3194 steps see: This device is not
        eligible for the requested build above.

      2. Anonymous says:

        just keep trying. essentially there is no answer to these errors. i just kept trying. i think everyone being online and trying to update is taking its toll but its a bit like being in a queue and skipping it…sooner or later you will get to the front. i tried everything and in the end just kept pressing update and it is doing something  now

    1. Jcm1 says:

      I got that and restarted it. I now have the software downloaded, however it won’t transfer to my iPhone. it says there is an internal problem with my iPhone 4

  553. JimM says:

    Well, I’m on attempt number 9. The closest I’ve gotten is 18 minutes remaining before I get the message that the network has timed out.

    Reminds me of my first iPhone lol.

  554. CJ says:

    been trying to upload ios5 for 30mins and now its working, just need to keep trying, i personally took my videos off, might work for you, just keep trying

  555. smiles says:

    took about 15 attempts but ios5 went on for some reason but itworks better if you have slow internet connection cause i was downloading n it works lol

  556. Heavymedley says:

    I’ve tried it 3 times it verify the restore with apple and tells me an internal error has occurred. There’s a show details dialogue box which takes me to a 404 error page on the apple support site. I bought this directly from apple. Its not on a contract so its factory unlocked. Not pleased.

  559. Ajvdp29 says:

    Yeah i posted on her about an hour ago having all the issues below.  I looked on apple’s support pages and they are saying those errors are a result of too much traffic on the apple servers.  Just keep trying or wait a few hours for the traffic to calm down.  I actually just got mine working about 10 mins ago and it is restoring now. So far so good.

  560. Paul says:

    Ive had a bad experience with iOS5. Installing it on the iphone gave a -50 error and I lost all my contacts, but it is installed.  Tried several times to install it on ipad and keep getting “an unknown error has occured (-3200)”

  564. Samuelcbowles says:

    I’ve tried updating about 10 times (reseting, restarting, airplane mode, blowing out dock) with no luck “The iPhone could not be restored. An internal error occurred.” Eager for a solution.

  566. Emilycambers says:

    Yes, after about 30 attempts it seems to be working (fingers crossed) just keep persisting, delete vids and put on airplane, all you can do i think. good luck guys 🙂

  567. random says:

    hi! im in UK and just managed to upgrade to ios 5!……JUST KEEP DOING IT. if it fails, try again. if it fails again…TRY AGAIN. It worked on my 5th attempt! good luck

  569. Amerexpat00311 says:

    downloaded iOS5 from iTunes but when it was installing it said “an internal error had occur and could not restore phone.  what’s up with that.  Tried several times with same results.

  570. Noirguy says:

    Maybe Apple needed to create a diversion from its iPhone 4 antenna problems. Judging by the boards, the upgrade fail has reached epidemic proportions. I just spoke with a really nice Apple support person who assured me–and I assure you all–it is not your hardware or your software. An iOS update is like a national holiday; there are millions of people taxing the servers, so just wait a few hours and try again. Breathe. It’s only a computer.

  577. Jay says:

    ok folks after 7 tries and error 3200 constantly i have finally managed to do it. Just hang in there and keep trying you will eventually get through

  581. S.P says:

    My iTunes won’t even download the software. It keeps saying “There was a problem downloading the software for the iPad. The network connection timed out.” Is anybody else having the same issue?

    1. Jack1 says:

      yes im having this issue with my iphone 4, really annoying and frustrating ive been waiting for this moment since they announced ios 5 and i cant get it. on my 9th time now and ive still got my ipad 2 to do aswell 🙁

  587. JJA says:

    I have been trying to DL all day! I finally had luck downloading the system update but now it is stuck at backing up the iphone…anyone else having this issue? If so, any suggestions?

  595. BarackObama says:

    I found that if you masturbate while it’s extracting software, you will not get the restore error message. There’s no harm in trying. And you will thank me when it works 🙂

  596. alfadur says:

    After three tries it finally worked. But all my apps are gone. My contacts were gone too, but I found out it was trying to sync contacts with my corporate email account.

  597. Raj says:

    OK SO………   I’ve tried 8 times….. everytime i get to the end of the download…. says its processing the file and right after that i get a error message saying ” the connection has timed out” error 3259. Everytime i get to the end of my download. ARRGGGHHH… anyone else having the exact same issue?

  598. Guest says:

    “there was a problem downloading the software for the iPhone.  The network connection could not be established”

    anyone have any ideas on this error?

  604. Edna Modes says:

    I removed most of the music from my iPhone and tried uploading ios5 again but it simply crashed again (with code 3004) and this was in the middle of restoring. I now have no phone. When i plug it in to iTunes it tells me to Restore but only gives me the option to Restore and Update with ios5 which won’t upload. I simply have an unrestored phone which I cannot restore.

      1. Bblakemore15 says:

        Im in the same boat, dont get me wrong i am loving the iphone but why the heck does it have to verify with apple… i effectively now have a bricked phone

  607. Miekedc says:

    I experienced no problem with downloading the software and my Iphone works fine, but all my apps are gone.  What did I do wrong and how can I fix it?

  608. Randy says:

    Looks like everyone is getting these errors, it just looks like apple is getting overloaded by all the updates, if you wanna skip the lengthy hour wait to see if it will restore, make sure you back up your device and hit restore, not update, it will skip the long backup and immediately go into the restoration process, this does mean that the process will take longer once it gets going since you have to restore all of your apps and music back to the phone, however you can keep checking to see if the restore will go through every few minutes, instead of every hour

  611. Leonste88 says:

    guys i found the problem..at least it worked for me..i kept getting those internal error messages etc, and i decided to do it differently this time..download first the new software from any side available and then restore it through iTunes by click the “ALT” button on your keyboard and then the restore button in iTunes -> find the downloaded software and click it..the restore procedure will begin and finally it will be installed..hopefully..!at least as i mentioned above, it worked for me..:S

  612. Jack1 says:

    can everyone tell me their downloading speeds e.g. mine is going up by 0.1mb every 2/3 seconds, is this really slow or normal? all reply’s greatly appreciated.

    1. Randy says:

      apple is getting surged, give it time, there are millions of phone, pads, and touch’s being updated, thats why everyone is getting 3004, 3014, and 3200 errors

  616. Dhernandezaim says:

    There are what, 10 million iPhones out there? And everybody is trying to update at the same time. Apple servers need to verify each and every one of these (at least the non-jailbroken or unlocked ones) at the same time. If you need your update today, just keep trying, but expect it to take dozens of attempts. Tomorrow, it’ll probably effortless.

    1. Genevieve says:

      im thinking of restoring it. if i hit RESTORE and UPDATE button (no other buttons available other than CANCEL), will i loose all my music files? please help….

  620. Stu150 says:

    Phone went to update and extracted softwear – got error 3014 and now my phone is in recovery mode and I have to restore to factory settings – every time i try this i get the same error so can’t even leave it and try later as I would be phoneless

    3. Chris John says:

      the same thing happened to me now my phone just keeps going from apple symbol to spinning load thing and back again. my macbook pro isn’t even acknowledging the fact its connected. 🙁 please help

          1. Chris John says:

            why do apple even release it when it has MAJOR issues. id rather have waited an extra week. why not just release it to the app developers and to the public a while later

          1. Laslo Johnson says:

            start from the top mate: press home and power button simultaneously for approx 15 secs i think on ya iphone (btw was ur iphone jailbroken before this)

            restart ya mac assuming you have a mac

  621. Anonymous says:

    14 failed attempts and read the suggestion on here to switch the device to ‘airplane mode’… worked first time.  Now completed an iPhone 4, iPhone 3GS, and an iPad2 without any issues.
    Why don’t they broadcast an easy fix such as that.  Have wasted hours…

    2. Chris John says:

      the same thing happened to me now my phone just keeps going from apple symbol to spinning load thing and back again. my macbook pro isn’t even acknowledging the fact its connected. 🙁 please help

  623. Admirals2153e says:

    seems to have updated but now i’m getting a restoring Iphone app’s message and its been stuck like that for 1/2 hr all my apps and music seem to have disappeared – can anyone help

    1. Paul says:

      Ive had error 3200 on my ipad2 about 20 however it seems to be working this time.
      If its a iphone i think some people have said putting it into airplane mode helps.

  626. Dhernandezaim says:

    BTW, even if the update process starts, it will take about an hour, especially if you have tons of apps on your iPhone/iPad. I’m just sayin’

      1. Tonyroozeboom says:

        ok…go to youtube and watch a quick demo on how to use imessage.  It is there but hidden in the regular message part.  Go to your settings and see it there to make sure it is on.  I was looking for an APP but it is just part of the message app you already have.  I have to find someone that already has ios5 downloaded before I can see if it is working right.  I don’t however, have the camera icon.

    2. Emilycambers says:

      i have the camera but no imessage and also the ipod icon has changed :S it now the old one and theres a videos app too like the old one :S

    3. Maniccow says:

      when your phone is locked double tap the home button and the camera icon will appear. Imessage is intergrated into all the text messaging area fi someone is on ios5 it will act like instant messaging

  631. Jack1 says:

    right heres my next issue..brother is uploading the software on his iphone 4 and he started 20mins after mine and his is going much much much faster than mine on same wifi? anyone…

  639. Laslo Johnson says:

    Error 3004: If the steps listed in Error 3000-3999 do not resolve the issue, and you are using a Mac, you may be able to resolve an error 3004 by quitting iTunes and using the following command at the command line: dscacheutil -flushcache

  642. ben says:

    for all those people having the 3200 error just keep trying i no its annoying but it will work it took me about 2 hours but it works now and i have ios5

  643. helen says:

    my iphone 4 got restored to default and every time it tries to update it crashes and says error 3004.. can someone please help i’ve been trying for like 4 hours and i can’t even use my phone at this point.

    1. ben says:

      i no it sounds crazy but it didnt work for me for a long time but try downloading a big file at the same time and see if it works thats what i did its like apple will accept slow connections

  645. Sam says:

    I finally got it work after 20 or so tries. What worked for me was clicking RESTORE instead of UPDATE (as others have said).  You shouldn’t lose anything as long as you had your phone backed up anyway.  Good luck!

  646. GG69 says:

    I am having the same problem as Matrowlands85 with the iPhone. I was able to install on the iPad, but now it is requiring me to either set up as a new iPad or restore from iTunes backup. But when I connect it to my PC to connect to iTunes, my PC is saying that it can’t recognize the device and won’t connect to iTunes. 

  650. Vsingh_b says:

    As soon as mine finished (1st time), itunes said my other space is 6gb!! i only have 5gb of music and about 1gb of apps/photos. where did this other 6gb come from?! doing a restore now and probably gonna be phoneless for another 5 hours.

  659. Tcon27 says:

    Ok here is the solution to almost everyones problem. Just keep trying. Ive been trying for 4 hours and it just started working now. At first i was about to give up but then i realized my phone was in recovery mode and wouldn’t even work. Which in my life is unacceptable since its attached to my hip. i just kept hitting restore. i would get all the errors mentioned here but i would just keep hitting restore. Its just finishing the installation now. Thank god. 

  661. Sad says:

     its a apples servers…not surprised with the demand!!!!!!!!!!!!!!!!
    2011-10-12 21:56:28.535 [5376:5bc]: amai: tss_submit_job: HttpQueryInfo returned 200
    2011-10-12 21:56:28.539 [5376:5bc]: amai: tss_submit_job: error from server=100 (An internal error occurred.)
    2011-10-12 21:56:28.539 [5376:5bc]: amai: kAMAuthInstallRequestCacheLocalizedTssError: cached server error text: (3200) An internal error occurred.
    2011-10-12 21:56:28.540 [5376:5bc]: amai: AMAuthInstallRequestSendSync: failed tss submission: An internal error occurred.
    2011-10-12 21:56:28.540 [5376:5bc]: amai: AMAuthInstallBundlePersonalizePartial: server request error: An internal error occurred.
    2011-10-12 21:56:28.540 [5376:5bc]: failed to personalize the restore bundle: An internal error occurred.
    2011-10-12 21:56:28.540 [5376:5bc]: AMRAuthInstallDeletePersonalizedBundle
    2011-10-12 21:56:28.882 [5376:ca4]: iTunes: Restore error 3200
    2011-10-12 21:56:28.882 [5376:ca4]: AMRAuthInstallGetLocalizedStringForServerError: no cached text for tss error code 3200

  665. Cozer says:

    Hey guys, also having problems transfering the ios 5 to iphone4.

    I restored my iphone to original settings because it was having problems. Thought that would work but when it begins to update to the new software it said “error”.

    Sometimes says problems contacting server and sometimes internal error then others error 3004!

    Any ideas?

  670. Julesm says:

    managed to get it sorted by skipping the backup. Took about 10 attempts, but at least I only had to wait for the error message for only about 30 secs 🙂
    Good luck to the rest of you

  672. Cestlavie14 says:

    I successfully downloaded IOS 5 but then out of no where, my iphone 4 gust died, plugged it in itunes but nothing happened. I dont know what is wrong 

  673. Iphone 4 says:

    I experienced problems like the ones stated below, luckily on my 3rd time i got lucky. But it took ages

    I seem not to have imessage on my iphone4, anyone else have this problem ?

    2. Leefewery says:

      Imessage is part of your normal message it just sends free via wi-fi to other apple users ie iPod & iPad the symbol is just the same.
      Hope this helps

  675. Jamiesterne says:

    Tried multiple times, kept getting error message. Now my iphone does not work at all.  I have the apple symbol on the screen for a minute then a spinning clock type thing.  iTunes does not see the phone either.  Great, dead phone back to shop tomorrow.

  676. CraigD says:

    If it actually downloads tonight, will it work if I install tomorrow when everything has calmed down a bit?  Not hopefully as most times I’ve paused iTunes download it starts again from the beginning!

    1. Sophie says:

      You can use yours. However, your friend will lose all apps and music and any other data on the iPod Touch. It will sync your data from your iTunes to his iPod. 

      Bad times, I worked this out after starting to to my dads iPhone!

  681. Matt19 says:

    Got the 3200 error message about 10 times, then got the 3014 one, on my next try after that it finally worked. Stay persistent people. I’m in eastern PA for those saying it’s happening state by state.

  685. Jamieandros says:

    still waiting to download file.  3rd attempt seems to be going through faster now, i shut down itunes and started it again, this for some reason has made it faster.  Looking at the comments below, now worried once it has downloaded whats going to happen next.

  689. Anonymous says:

    I got “try again later.” three times in a row so I’ll wait for several days and try again.
    The trouble is, I have two iPads to update.
    Even Apple, itself, failed to anticipate demand.

  692. Johnnydeppkittyyeller says:

    This amazing update I have been anticipating has ruined my day. iPhone crashed. No new OS error 3014 over and over and now my phone is stuck in restore mode… Thanks apple… You rock

    2. 10880 says:

      try sync’ing it apps are done before music (my music before i sync’d it showed up grey meaning it knew about it but had not had time to copy accross)

  696. Mrpeekay says:

    Take as much content off your iphone as possible and then switch it to flight mode and it should work. Also, check your mac has all latest software updates.

  699. Lkbronner says:

    I haven’t had any cell phone service for an hour and a half now.. which means i can’t contact apple to see what the hell is going on???? and i keep getting an error message and not allowed to restore my phone nor ipad!!!!

  700. Chris Ventura says:

    I got the error after it downloaded the file and backed up it would stop. I put the phone in Airplane Mode and it got all the way to the point of extracting software and wiping the phone. Then t was stuck there giving me a new error with a useless wiped phone, I tried 3 times – didn’t work. I unplugged the USB and replugged in and tried again, and it worked!

  701. Stuart Swindon says:

    FINALLY! I had no phone, was stuck in recovery mode and repeatedly returned error codes, but you just have to keep trying, over and over again and eventually it will work! Looks great btw 🙂

  702. Heavymedley says:

    Okay I’ve has enough of this. My phone is now stuck in recovery mode and can’t restore due to servers being too busy.
    I’ve decided to skip IOS5 and go straight to IOS6. Does anyone have a flux capacitor I can borrow?

  704. Nicole Black says:

    I keep getting the 3014 error, too. It tells me that it can’t restore my iphone and stops the update. I’ve updated iTunes, updated software, checked security preferences–all to no avail. I’m at a loss and am very frustrated since the error only appears after it updates my iPhone–which takes nearly 30 minutes. Oh well.  I’ll give it a try again in an hour or so.

    1. Kpalmare says:

      Yea this happened to me a couples times as well. First try and see if there are any update for BOTH your itunes and your mac (assuming you have a mac) by clicking the apple in the top left and selecting ‘software update…’.  After that just restart your computer and try again.  This is how I got my iphone to work with the ios 5 update.  Hopefully this works, if not I think its just something on their end and you’ll have to give it some time.  Goodluck!

  708. Chris John says:

    I seriously need help. UK, Mac book Pro, iPhone 4 btw. I downloaded no problem. Got many internal error messages and then when it finally looked like i was getting somewhere i got a new error message and it stopped half way through. My phone is now stuck in recovery mode. I tried to restore once or twice to no avail and now to top it all off my phone will not do anything!! I turn it on, i get the apple logo, then for a brief second a load bar and finally a loading circle. Then it carrys on it that cycle even when i connect to my mac. WHAT CAN I DO!?

        1. George says:

          ok found a solution to get out of recovery mode. keep switch off button and home button pressed for 10 seconds. then release only the switch off button 

    2. Cozer says:

      hey man exact same problem. My imac wont recognise that my iphone 4 is plugged in.  My phone shows apple logo, then loading bar then fades out to the timer. This process has been happening for me for an hour now. So frustrated, have no idea what to do. 

          1. Chris John says:

            hold down home and the hold button for about 10 secs. that turned mine off but that seems about as far as I’m gonna get. looks like a trip to bristol tomorrow. thanks a lot apple

  709. Tom says:

    I received error 3200, then internal error, then error 3004 then error 3014 and now my phone won’t turn on. The apple logo comes up and then a black screen with the little circle going around in the middle then the apple logo etc and it’s been doing that for an hour!? Anyone know what i should do?

      1. Mooey says:

        Ive got the same presume bricked booked a store appointment for saturday! shocking software development. I’m glad my company doesnt behave the same way

  713. VKD says:

    Apple’s discussion page off air now. Hopefully they would put some suggestion to help you guys!
    I’m just waiting for the initial rush to die and probably I’ll update my phone over the weekend. I can’t do without a phone even for an hour.

  716. Chjan19 says:

    for those of you that have finally downloaded it… once you do, does your phone recover everything it had before the update? such as apps, songs, music?

    1. Aj_taylor1509 says:

      yeah it does. but it does take a while. after i updated i though it deleted some of my apps but when i looked at my PC screen it says restoring i pad apps and then slowly they start to appear on my i pad again

  717. Kpalmare says:

    I got my ios 5 to work with my iphone!  First find any updates on BOTH your itunes and mac or pc.  Then restart your computer and it should work from there!  Hope this work for everyone!! 

  718. Debra79 says:

    I have been getting the internal error message 3200. I have tried updating over 10 times and it has now finally updated and restored. Stick with it people. It will happen. Eventually!!!!!

  720. George says:

    my update was interrupted for some reason while it was restoring…. so now the apple logo appears and tries to install the software but it does not connect to iTunes anymore!!! HELP

  722. Jason Newton says:

    Finally got mine updated to iOS 5. Had all the error messages and the “couldn’t connect to the server”, “internal error” etc, etc. However it has now worked. I just think that everyone has to have a little patience as there are most likely 100,000’s of people trying to update their iOS devices as I type and that is most likely a very big strain on the servers. All I can say is like most people on here “keep trying!”

    Good luck fellow iOS’ers ;)  (oops strange, if you squint that looks like losers! We know that is not that case when you own an iOS device huh?)

    1. Mooey says:

      Its not patience when your iphone has stopped responding to even booting up!!! Its screwed. There is not just one symptom here with this update there are a few and some real serious ones. thank your lucky stars that yours eventually worked

  729. Meaghan says:

    Im trying to download it now, i keep getting “internal errors” now my phone as restored and deleted everyting. and its telling me to connect to itunes, like it does when you get a new ipod.. anyone else having this problem? And what do i do! 

    2. Reasonable Man says:

      Same problem Meaghan, my restore gets to “Restore Firmware…”, and I get a 3002 or internal error dialog. I believe it’s because of the overload on the servers, 3002 could be cause by this. Like you, I have an unusable iPhone now in Restore mode. This sucks. I use Apple products so stuff like this WON’T HAPPEN.

    1. MARTIN141A says:

      JUST KEEP TRYING IT. IT TOOK ABOUT 30 TRYS FOR ME, BUT EVENTUALLY THE SOFTWARE WAS VERIFIED AND I NOW HAVE IT INSTALLED.
      JUST KEEP WITH IT AND GOOD LUCK.

  732. Kurtis says:

    As impossible it seems, you just have to keep on doing it. I managed to sort it all out some time after the tenth attempt. managed to keep my contacts and apps too. 

  733. Jasongreen75 says:

    Ok read this if you want to know hwo i got mine working. I done one someone else has said and restored instead of update. We’ll all im sure spent hours with the message backing up so by the time you restore it you should be all set. That only applies for app and other miner things. You will loose your music, videos and photos but i back up all my itunes media on a nother hardrive so i’ve got a big task tomorow putting them back on but i have IOS 5! and im not saying i got it first time. i actualy went into recovery mode, took out the cable and put it back in again and restored again and thats how i got it to work. Hope this helps.

  735. Fern says:

    Seems to be working right now, I hope nothing interrupts it though the time keeps rising for how long the download will take instead of decreasing :(. Apple really should have prepared for this by releasing it at different times per region! Seriously, with 1 million preorders of the 4s did they not think about the current iPhone users too?

  737. Trevor Clifford says:

    Started download just after 6pm UK time – took almost an hour to download, then I just left it as it seemed to take forever to install/restore/install app/install music & pictures.  However, by end of evening, all seems perfectly OK with no glitches whatsoever, so maybe just be patient & leave it to sort itself out! iPhone 3GS 32GB.

  739. Teresa Lwest says:

    on my iPad it looks like I have to do a restore and if I hit the restore button it says it will erase all my data? Can some one tell me if my data will still be on my computer. I did a back up. My iPad looks like its empty

  740. Jasongreen75 says:

    Ohh one quick thing to mention if youve restored your device and lost your music and vidieo      its all right there! purchases in itunes so your compleatly safe to restore, thats how i got mine updateded!

  742. Fedup says:

    let me know if its worth updating to ios 5 as i cant download and install it!!! hope it works better than download when i finally get it or i might regret the update

    1. Mooey says:

      If your iphone resonds to being plugged in then leave it to keep on trying the restore. Hopefully it will work. If it stops responding to being connected and is in a perpetual reboot the I think its knackered! and in the sam boat as mine!

  745. Wish Whitestar says:

    Im getting a time out error after it downloaded the new ios im thinking of restoring the phone first but can you restore your contact details or do you lose them

  748. ash_cole_ says:

    I was having too many problems trying to update so I ended up restoring it to its original settings. I’m assuming I lost some info and pictures and it’s still taking FOREVER to finish syncing so I guess I’ll have to do without my phone for a few hours. hopefully it finally works? I had no idea it was the day of the release or I would not have updated it today. it’s extremely frustrating.

  749. Karen says:

    got several different error codes and now my phone has the apple logo in the middle and then switches to the timer wheel and back to apple logo so cant restore it, tried the hard reset but still the same, my phone will not connect to iTunes now as its just stuck on this apple then timer wheel cycle, any ideas?

    3. sera_m7 says:

      turn off your mobile completly, click on “home button” for like 10 secnods then connect your mobile to your computer while clicking on home and keep clicking on it untel you go to recovery mood sry for my spelling mistakes :X

  750. Lkbronner says:

    how long did everyone’s devices take to restore into i0S5… i FINALLY got around the restoring aspect for both my iphone and ipad and have had my ipad connected for about 45 mins now saying it’s restoring or “confirming with apple”. does this mean it’s working? and where is everyone seeing the estimated time at for download?

  754. Joe W says:

    My phone is stuck in recovery mode now after trying to update to iOS 5.  Every time I try to restore it, it gives me “the iphone cannot be restored at this time because the iphone software update server cannot be contacted at this time…”  Does anyone know how I can fix this?  My phone is useless right now and there is no way to even restore it to factory defaults.

    Thanks!

  758. RRQ ADE says:

    Stick at it folks.Mine has finally updated and restored after 52 attempts with the now infamous internal error on my mac and spinning clock of death on my ip4….to say i was getting a little mad was an understatement!!!!!

  760. Gary T says:

    If your phone won’t connect to iTunes and keep cycling through the start up process:1. Plug in the device to the computer and start iTunes.2. Press and hold the Sleep/Wake + Home for 10 seconds.3. Once you see the Apple Logo appears, release the power and continue to hold down the home button for about 5-10 seconds. Look in iTunes and see if your device have shows up.4. iTunes will notify you that you are now in Recovery mode. Click on OK to continue with the restore process.

  762. Rman says:

    Mine continually says my “network connection timed out”… As I read below it can be due to the fact everyone is downloading this at the same time? I believe that this last time was my 15th attempt and it still won’t work. Any idea how to make this work for me?

      2. lizjeep says:

        when you push the unlock button and it opens the screen to :slide to unlock” – press the round button 2x and it will give you the camera shortcut.  It works on my iPhone4

  772. Nwcreative1 says:

    iPhone 4 updated to ios5 no problem took about 90 minutes. Only known problem at this time is
    My custom ringtones disapeared.
    I Have tried 3x to update ipad2 about 30-40 minutes in im getting error message 3014, then 3000. I did the Microsoft updates on my computer yesterday and updated iTunes to 10.5 and backed everything up. Thank goodness because my iPad 4th try i got error message and I was told to RESTORE, so my iPad 2 was restored to factory settings, now it is using my back up from yesterday. About 90 minutes in, seems to be restoring ok but I have a feeling it will be the old operating system when it’s done.. If so I am waiting to update iPad 2 for a couple days so Apple wont be so swamped.

  776. salvatored says:

    my phone is bricked what do I do……It won’t even display connect to iTunes its just keeps turning on and loading circle screen appears and then turn off again

    1. Chris John says:

      Gary TIf your phone won’t connect to iTunes and keep cycling through the start up process:1. Plug in the device to the computer and start iTunes.2. Press and hold the Sleep/Wake + Home for 10 seconds.3. Once you see the Apple Logo appears, release the power and continue to hold down the home button for about 5-10 seconds. Look in iTunes and see if your device have shows up.4. iTunes will notify you that you are now in Recovery mode. Click on OK to continue with the restore process.It worked for me, well got it out of brick, still no luck installing though

  780. Litrefoot1027 says:

    to get around tha apple 3014 error when updating to IOS 5 just right click on itunes b 4 u open it and click on run it as an administrator al so instead of clicking on download and install update for ios 5 just click on downoad to computer then back up your ipod iphone ipad throught itunes and then intsall i hope this will help people have problems getting IOS 5 ON THERE DEVICE

      1. Kikidancergirl says:

        Problem fixed! I deleted and then downloaded again an app (i chose pandora), but then only pandora worked. Then i updated one of my apps and all of them work now!! Hope this helps! 🙂 good luck!

  790. Jaye Smith says:

    Not sure if this helps anyone… but what helped me unbrick my phone from this iOS 5 updating nightmare was I checked for updates for my apps and I had to agree to the new terms of service… well…. a lightbulb went off and I figured maybe that was what was causing me problems….. sure enough…. it restored like normal… and then updated to iOS 5… not sure if Im just a lucky one… or if I stumbled across a simple solution… just thought I would sure… Im sure someone out there was in the same boat as I was. BUT I HAVE iOS 5 NOW AND ITS NOT GIVING ME ANY PROBLEMS….

  797. Anum says:

    I was not able to back up!! Than I just set it up as a new phone accidentally but I really want my old stuff back!! Specially the text messages!! Any help?! ( I have tried doing restore back up but didn’t help)

  799. Praneshse says:

    updated ios on ipad 2 but cannot connect via wifi at home have not tried anywhere else. have done network reset and still nothing. Picks up the SSID fine but does not connect any ideas?

    1. Laura Neubert Moore says:

      You can try the ‘ol putting it into Airplane mode for a few seconds, then back out again.  This fixes it when my 3G goes down anyhow.

  801. guestipad says:

    my apps could not be opened, and it was not sync well. cannot sync movie, music, and video. all gone from my ipad  after using i OS 5. any solution?

  802. imogen says:

    Managed to do finally do download.  Everything seems to be ok, except I can’t get iCloud to sync without plugging it into my computer.  Have checked all my settings etc.  Anyone else got this problem?

    1. BAGeomax says:

      Did you set up Icloud properly in the first attempt to syn via Wi-Fi? I didn’t have any problems. It even works fine with Windows 7 (Icloud control panel)

  803. disgruntled says:

    Have to be honest, this is a massive fail on Apple’s behalf – i can’t believe anyone finds this acceptable. How can Apple underestimate to demand this release would put on their servers, and to hear so many people are having trouble with icloud, video, blank phones etc is disgusting.

    I’m waiting to update both pad and phone until a new update is released, it’s just not worth the risk of losing function of my devices. Apple are really starting to piss me off!!   

  804. Das_vikas says:

    Guys if you succeed installing it in first attempt, please post that as well, so that others can benefit by knowing that the so called server load is easing up.

  808. Acdrogers says:

    update my wife’s IP4 last night at about 8pm, fine, no problems so far. things seem to be working. However, we have not used icloud yet and i may be tempting fate but all seems to be working with no problems. I am doing mine now and will let you know. The one issue and major frustration is the camera interface. Why have to double press the home key to get the button on the lock screen every time. I want it there permanently. We had the double click to open the phone but that was lost in a previous update. In my opinion this was a device setback then and this update does not look like it has rectified a user experience shortcoming.

  810. BAGeomax says:

    I’m from Muscat,Oman. I updated my IP4 local time 5:00am.Updated in the first attempt and everything worked smoothly. Very much impressed and thanks to the Guys who worked on IOS 5. Started using ICloud. How secured is it? Will the Super Admin who is managing the Icould have access to our data (Contact, photos <– Major concern)? I am in IT so definitely I know how it is like. So what are your concerns?

  811. Leeafowler says:

    Everything downloaded and the IOS 5 seems great. Only problem is i can not only get internet acces through wifi and not through 3G. Fails to accept that i am subscribed to a cellular data network. “You are not subscribed to a celluar data service”.

  812. Anonymous says:

    Got my iPhone running with IO5 last night took ages but all ok in the end, took 4 hours to get it all done, waited till this morning to update my iPad took 8 mins to download update iPad up and running all ok after 20 mins in UK

  813. Mimie Azs says:

    Im from Kuala Lumpur Malaysia. I have updated the ios 5. Very smooth download and seems like my iphone 4 is taking it well. No issue at the moment.

  814. lj_cuison says:

    The update process went smoothly. The only thing that’s bothering me is that everytime I try to modify (ie. renaming songs/artists/albums, changing album artwork, etc.) the songs on my iPod Touch 4G, it seems that it wasn’t updated in my iPod. But seeing the song’s info on my iPod through iTunes, it seems updated. 

  815. JC80 says:

    Anyone having problem with the custom vibrations?  I assign a custom vibration to a contact in my contact list, but no matter what I do, I still get the standard double vibration alert when they send a text…Nothing seems to fix this.  

  817. It Caveman52 says:

    Lost all email messages though new ones are still coming through. No other issues that I’ve seen so far. iPad 2 has this problem but I have not tried my iPhone 4 yet. Will upgrade the iPhone this morning.

    1. It Caveman52 says:

      First make certain you have iTunes 10.5 installed. then start iTunes, connect your phone or pad. Click on your device on the left hand side of the iTunes screen and under its options you will see backup. Do that. Then you can start the upgrade in relative safety….Good Luck.

  819. Tanyalouisebeard says:

    Hi
    Is anyone else having a problem with closing folders, you have to press the home button as apposed to swiping it closed? Very annoying!

          1. It Caveman52 says:

            I found out this morning that multi touch gestures are not in the phones updates. Only muti touch (swipes) for the Pads updates are available. They say the phone screen was to small. I would have liked to try them on the phone myself but it is what it is…… 

          2. It Caveman52 says:

            There is one gesture that works. Swipe one finger down the middle of the phones screen and it brings up the notifications screen. Swipe up and it disappears. Thats it…..

  822. Djtimedson says:

    Got iOS 5 finally on the iPad 2, only problem is my music app (which by the way I hate the new format) freezes anytime I click on my playlists! EVERYTIME! If I go to songs, artist, albums, genres, it works fine. Only when I hit “playlists” anyone else having similar issues? I’ve already restored the iPad once after getting the update, still does it.

  824. Michelle Stillson says:

    iPhone 3GS: all apps gone from the phone and only 20 out of who-knows-how-many showing up in iTunes on my PC. Cannot install new apps; when I click “Install” from the Store, the app is put on my screen but stays as “Waiting” and never loads or installs (on WiFi & 3G). Music stops playing randomly with no other apps running. Turned phone off, turned phone on, held lock and home button down: nothing has fixed this.

  825. Jonwright says:

    Everything worked fine, except that I cannot sync any apps to my computer that were purchased of the phone since the upgrade.  It says that “this computer is not authorized.”  Then, when I go to Store, and “Authorize This Computer,” it says this computer is already authorized.  Have tried rebooting both devices, syncing again.  When I look in iTunes at the layout of the apps on each screen of the phone, the newly purchased app icons are there in the correct places, but when I sync, it still says that they have not synced to the computer.  Perhaps they are, and it is just an erroneous message that will be fixed.

  826. It Caveman52 says:

    I did the iPad 2 yesterday with out any major issues. Did the iPhone 4 this morning and it only took about 45 minutes start to finish with no major issues………

  827. Greg says:

    I’ve been trying to download iOS5 for two days, now. I sync with iTunes on my Windows laptop, and nothing, on my iPad, or on my iPhone. Is Spain not part of this, yet? Anybody know? 

  828. aji says:

    i m new user of apple… can any1 tell me how i upgarde my iphone… ios5? if any error come it damage my phone? or it is risk free to download ios5 at home….

  831. xentric says:

    well i”ve just buggered up my iphone 4- could not get notifications on ios5 and phoned applecare.They told me to reset, which i did. However iphone switched off!!!! Won’t come on now. Tried to press wake up / home button for 10 secs- no luck! phone won’t connect to itunes i.e it appears to be dead to the world, nothing on screen.
    any ideas on what to do next ?

    1. misterbo83 says:

      have you tried doing a hard reset?  holding the power/sleep key and home key down for 10-20 seconds… ive had several people come into my phone/computer repair shop witha “dead iphone” and 95% of the time ive fixed it by doing this.  some phones wouldnt even come on when plugged into a charging device would come on after doing this… I have had to sometimes keep the keys held for up to 60 seconds but most of the time they eventually come back to life

    2. Paul says:

      Have you tried holding the power off button on top your phone and the round menu button at the same time keep hold and till the apple sign appears hope this helps

  837. Das_vikas says:

    I just upgraded two iphone 4 and all went smoothly… Did some preparation before upgrading

    1. Upgraded my OS
    2. Double checked for latest version of iTunes
    3. Upgraded my antivirus
    4. Restarted my windows PC (I’m on Win 7 Ultimate, using Microsoft security essential antivirus)
    After this I did following to upgrade to ios5. I’ve iPhone4

    1. Removed passcode lock from my iphone
    2. Reset autolock to ‘Never’
    3. Restarted my iPhone
    4. Charged it to 100%
    5. Connected iPhone to my PC
    6. iTunes asked option to upgrade. I choosed download only. File download (~780MB) took 12-15 mins on my BB
    7. Disconnected the iPhone from my pc and restarted my PC
    8. Connected the iPhone, this time it asked to upgrade. I hit the upgrade button and followed the on screen instruction. DO NOT TOUCH YOUR OR YOUR PC DURING THE UPGRADE PROCESS
    9. The upgrade took 12-15 mins and another 2-3 mins to setup the phone
    10. Disconnected the iPhone from PC and restarted the PC and followed all of the steps again for another iPhone.

    I hope this helps… Enjoying iOS5 now 🙂

  839. ash says:

    I can’t get any text messages, every time I send one a message comes up saying “SMS inbox is full, you have to delete messages before receiving any”. So i deleted some conversations and the problem is still happening. I can send texts I just can’t receive any

  840. Qewcommuter says:

    Before IOS5 my
    iphone4’s bluetooth worked great with a Boston Acoustics soundbar
    (bluetooth sent the signal from my phone to the speakers). Now it wont
    play but my ipod (not upgraded yet) continues to work fine just as
    version4.3 did on the iphone. Obviously the new upgrade has done
    something to the bluetooth. 🙁
     

  841. Sheb_hussain says:

    If you have messed with the host files trying to previously downgrade your filmware, it can affect connecting to apple servers. Search correct host files and you should find an entry from apple support telling you how to correct it which is what i did as i was still getting error message in uk

  843. TM says:

    When I try to download iOS 5 from iTunes, it says “URL could not be opened.” Anyone know what that means or how to fix it? I get that same message if I try to click on anything in the Help pull down tab.

  845. Dragonpete says:

    Have had it running for 2 days now and am very dissapointed, connectivity is abismal (3g etc as wont load even a web page )as before was good , not brilliant.Short cut on draw down notification bar for weather keeps disappearing.It messed up my music to boot agggg.Had high hopes for IOS5 but Android is looking like a better bet  

  846. WJ says:

    i updates 2 iphone4’s and an ipad2, all went fine and smooth. When it starts for the first time just sync with itunes and all ur apps will be restored automatically. I’m not using any icloud feature because i’m paranoid.
    cheers.

  847. Jenaika F says:

    my app icons disappear on the screen for some reason and the keyboard seems to get stuck. could this be because of the 10S 5 update? what a load of crap!

  850. Nehabaweja_9 says:

    I tried updating my IPhone4 with IOS 5… nd the fone got automatically lock… I got it from Canada and unlocked it in India…wts d problem? 

  852. Caitlyn_jones says:

    i updated my phone a week ago and today my phone randomly shut off 
    i put it on my charger and it turned on but said no wi fi available and wonT let me make calls or send texts or anything
    when i unplug it it turns off and when i plugged it into my itunes it wouldnt turn on or read

    HELPPPP!

  854. NeillWilson95 says:

    updated my iphone 3gs with the ios 5, this was a horrible mistake everything has gone wrong, i have lost EVERYTHING. The phone has returned back to factory settings, on iTunes it said that the back up was complete and it was restoring all of my data but instead an error came up said there was a problem with the back up and could not restore anything.

    Any ideas on what to do, i am furious at this.

  855. Guest says:

    Was able to perfectly add songs on my old iPod touch, then got the new update and was unable to do ANYTHING. I clicked manual (so no advice on that one) and looked all over for an answer. My iPod kept saying I had 2.5 gigs worth of pictures, when I have none. Reverted back to factory settings. I’m not putting up with this nuisance. 

  856. kj12345 says:

    everytime i try and update the new ios on my phone, it always stops on the ‘backing up iphone’ stage and won’t go any further..can anyone please help?

    1. VD says:

      Before upgrading, back up all the contents of your phone manually to your PC and remove all the apps. Don’t worry they will be available on App store after you upgrade. Delete all the stuff from your phone except contacts and message. Upgrade phone and reload the contents back to your phone and re-install the apps..
      Yes it sounds very stupid but it did help me and I’ve 2 perfectly working iPhone 4 following the above process.. and yes one more thing upgrade your PC OS, Antivirus, iTunes and restart PC before upgrading.
      Hope this helps!!! Good luck!

  858. anonymous says:

    every time i try to download it ( have tried a total of 5 times) , it gets to 1 seconds left and then it comes up with a message saying that the network timed out when my laptop is plugged directly into my wifi so i have 100% connection. help?

  859. Linda says:

    My son is trying to download new software and when it says processing a message comes up saying network timed out or network connection lost!! HELP he is ready for throwing his phone in the bin. Does it matter whose itunes he uses?

  860. jason says:

    i have an iphone 3gs and i installed ios 5.1 and when it finished it said that the sim card is not supported and i cant do anything its just at the setup menu. any answers plz???

  861. jordan says:

    i hav the iphone 4 and just tried restoring and updating it to 5.1 and it is stuck in recovery mode and says connect to itunes well i do it does nothing wat do i do

    1. Stclairmac says:

      iOS 5 sucks and more words I can not use here!!! Two iPods two iPhones 4 not s nothing but god damm problems ever since what a piece of 💩!!!😡😡😡junk!!!!!!

  862. Anonymous says:

    I have an iPhone 4 and recently updated to IOS 5 and since then whenever I try to download a podcast, apps, or even update existing apps, there is a problem!  With Apps, the message is “Waiting…”  (So far a Bible app app has been “waiting” for about three days to update!  Going back to the update apps info screen, the message says, “Installing”  with podcasts, it starts to download and then stops at 9.8 Kb…  I have a good Wifi signal and a little over 1 gig of storage space left!  I also tried powering it down, but it did not help.  This is quite frustrating!

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